How Do I Place An Order?
When you click an Order link, you will be taken to our secure server where you will complete an online consultation to provide information relevant to your medical condition and to receive information about the treatment you are requesting. Once you complete the consultation, you will see a confirmation page to review your answers for accuracy. At this point, you will submit your order for processing.

What Happens Once I Submit My Order?
Our customer service staff will review your order for completeness. If this if your first order through us we will need to call you to validate your orders. This is for your protection. A US licensed physician will review the information you have submitted and either approve or decline your request.

If approved, the physician will write the prescription and send it to the pharmacy where it will be filled and shipped to you via the shipping option you have selected. Your prescription will include information explaining the usage, dose, and precautionary information for your medication. You will also receive contact information for the pharmacist in case you have any questions after you receive your medication.

What Are Your Privacy Policies, What Is HIPAA and Are You HIPAA Compliant?
HIPPA are national standards to protect the privacy of personal health information.
Yes, we are HIPAA compliant. Click here to read our Notice of Privacy Practices.

What Are Your Security Policies?
Our on-line ordering system uses the latest in Secure Encryption Technology. All personal and credit card information is submitted with the highest level of security and precautions. Our system also has safeguards in place to protect against credit card fraud. Individuals attempting the fraudulent use of a credit card will be reported.

How Does An Online Consultation Work?
Online consultations are a new concept in health care that utilize the Internet to improve patient access to physician care. The patient does not receive a traditional physical exam by the physician, but rather completes an online consultation and communicates with the physician using our secure online communication tool. Although online consultations will never take the place of traditional medicine, they do provide a means for patients to receive treatment for a limited number of conditions that, in certain circumstances, may not require a physical exam.

Is This Legal?
In developing this new Internet medium for the delivery of health care services, our organization is committed to meeting and exceeding current regulations. We utilize only licensed physicians and our pharmacies employ licensed pharmacists to provide you with the highest standards of pharmaceutical care. All medication is obtained from legitimate pharmaceutical wholesalers, so you rest assured you are receiving the same medication as you would at your neighborhood pharmacy.

What Prescription Medications Do You Dispense?
We only offer medications that can be prescribed from online consultations, therefore we carry a very limited number of medications. No legitimate online medical company will ever offer narcotics or controlled medications via the Internet. The medications offered on our website do not require a physical examination. A thorough review of your medical history is sufficient.

What Are Your Shipping Rates And Policies?
Once the pharmacy has received your prescription, it will be filled and shipped within one to three business days. We will notify you if there is a problem with your order and you will receive a confirmation email when the pharmacy ships your medication. All orders are shipped using the shipping method you have selected.

Cancellation Policy - You may cancel your order before your order is shipped by calling 866-369-3003
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Do You Ship Orders Everyday?
We do not process prescription orders on the weekend. Orders which have not been approved by the physician by Friday morning will probably not be shipped until the following Monday.

Can I Return My Medication For A Refund?
We are unable to accept returned prescription medications due to Federal Law.